Privacy Policy

At GUI SPORTS CUBE, the protection of your personal data is our highest priority.
We are committed to respecting your privacy and protecting the information you entrust to us.
This privacy policy describes how we collect, use, and protect personal data when you interact with our website www.guisportscube.com .

Data controller

The entity responsible for processing personal data on this website is:

GUI SPORTS CUBE
Registered in the Trade Register under:
RCS number: Bordeaux 943 234 922

SIREN number: 943 234 922
SIRET number of the head office: 943 234 922 00012
VAT identification number: FR 20 943 234 922

Address: 79WG+PPX, 13003 Marseille, France
Email: support@guisportscube.com
Telephone: +33 7 53 97 82 50

CONDUCTORS:
Benouahab GREGORY

Collected data

We collect personal data that you provide to us directly, e.g. when creating an account, placing an order or subscribing to our newsletter.

Types of data collected:

Identity: Last name, first name, title
Contact details: Postal address, email address, telephone number
Payment information: Credit card details (via secure payment service providers) or bank transfer details
Order history: Details of purchases and interactions with customer service
Connection data: IP address, login logs, user IDs
Navigation data: pages visited, session duration, display preferences
Information from cookies and advertising trackers

Purpose of data collection

The collected data will be used for:

Order processing: payments, shipping, invoicing and order tracking
Customer service: Answering inquiries and providing support
Marketing and advertising: Sending newsletters and special offers (with your consent)
Website improvement: Performance analysis and user experience personalization
Security: Fraud prevention and protection against unauthorized access

Our products include in particular:
electric scooters, electric bicycles, electric scooters, electric bikes, electric cargo bikes, electric tricycles, 45 km/h electric bikes, electric bikes with reinforced XXL frames, foldable electric scooters, semi-rigid e-MTBs, men's electric bikes, children's electric bikes, lightweight electric mountain bikes, longtail electric bikes, seated electric scooters, special small electric bikes, city electric bikes, full-suspension e-MTBs, complete MTBs, and accessories.

Legal basis for processing

The processing of personal data is based on:

Contract fulfillment: for processing orders
Consent: for sending promotional offers
Legitimate interest: to improve our services and ensure the security of the website.

Data retention period

We store your data for the following periods:

Customer and order data: 5 years after the last transaction
Invoices and transactions: 10 years (legal requirement)
Navigation data: 6 months after collection
Marketing data: 3 years after the last contact

After these periods have expired, the data will be deleted or anonymized, unless there is a legal obligation to retain it.

Disclosure of personal data

Your personal data may only be shared in the following cases:

Service provider:

Secure payments: Stripe
Shipping providers: Colissimo, DHL, UPS

Legal obligations:
upon request from judicial or administrative authorities

These service providers are obliged to comply with strict data protection regulations.

Data security

We use strict security measures to protect your information:

SSL encryption for transactions and connections
Secure storage on servers with restricted access
Strong authentication methods to prevent unauthorized access

Your rights regarding personal data

According to the General Data Protection Regulation (GDPR), you have the following rights:

Right to information: Receipt of a copy of your personal data
Right to rectification: Correction of inaccurate data
Right to erasure: Deletion of your data under certain conditions
Right to restriction of processing: Limiting the use of your data
Right to data portability: Receiving your data in a structured, machine-readable format
Right to object: Rejection of the use of your data for advertising purposes

Exercising your rights:
Email: support@guisportscube.com
Postal address: 79WG+PPX, 13003 Marseille, France

We will process your request within 30 days in accordance with legal regulations.

Cookies and tracking technologies

Our website www.guisportscube.com uses cookies to improve user experience and analyze website usage.
You can adjust your cookie settings through your browser configuration.
For more information, please see our Cookie Policy .

Changes to the privacy policy

We reserve the right to change this policy at any time.
Any changes will be published on this page with the date of the update.

Last updated: March 16, 2025